We’ve added a couple of new features we wanted to tell you about – profile diary tabs and templates for printing profile details. You may have noticed a new ‘Profile diary’ tab has appeared in the last week. This is something we’ve added so that you can find a person’s appointments easily in diary format. …
An update – new ‘profile diary’ tab, and templates for printing profile details Read More »
For anyone who missed our video chat on how to link your Lamplight diary with another online calendar such as Google or Outlook, you can catch up with it here!
Fancy brushing up on your Lamplight skills? We’ve added some bitesize training dates for the new year. These sessions will cover reporting, creating groups/lists and data views. You can find more details of what each includes on our website. They last 2 hours, take place via Zoom, and cost £40 + VAT per person. The …
We’ve recently added a new notification which appears as a pink box at the bottom of your screen when a record is being saved. This is a small enhancement designed to show you what’s going on—and it’s more informative than the whirring wheel! It will tell you when your record is saving, and once saving …
The Charity Commission and Fraud Advisory Panel have come together to offer advice on common ways charities could be affected by fraud during Covid-19. They’ve produced a free webinar on what to watch out for and how to stay safe. It covers common email frauds, risks associated with staff and volunteers, basic financial controls, and …
Here are Lamplight we’re always keen to find ways to make your experience of our system better, and support easier. We’re rolling out a new option for some support calls and other planned meetings which allows you to share your screen with us. We’ve wanted to do this for a while because it means that …
A New Screen Sharing Option for Help and Training Read More »
We know from talking to you all that keeping your data safe is a big issue. You may have seen that the Information Commissioner’s Office has had six times more data breaches reported by charities in the first quarter of 2018 than for the same time the previous year. A large part of this rise …
If you’re new to Lamplight, or you would just like to refresh your basic skills, we’ve created a new series of videos for you. They’re divided into 5 sections: The Homepage and Diary Profiles Referrals Work Records Outcomes Viewed in order they’ll build up your understanding of how information is recorded in Lamplight. We’ve also …
Have you discovered our System Administrator’s handbook yet? We have just updated it to include more on lockouts, two factor authentication and merging duplicate profiles. Why not take a look? You can find it here.
For all system administrators – we have put together a new handbook showing how to use your system admin powers effectively! It includes advice and instructions on how to delete an old database operators, Anal Beads insert new custom fields in profiles and activity records, set up a report template, merge duplicate profiles – and …
