Customer updates

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Trying a 9 day fortnight

At Lamplight we’ve always embraced flexible working, and may of us work patterns that work best for us. From May we’re taking that a step further a trialling a 9-day fortnight, which we hope is a stepping stone towards a 4 day week. As a team there will also be plenty of us around – …

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System updates 26/4/2023

We know there have been a few times recently when you may have been unceremoniously logged out. This has been down to some sudden large influxes of traffic that clog up the systems that manage logins and identity. We’ve been making changes to these to try and improve things, and a further set of changes …

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Time to do a Security check-up?

Every now and again it’s sensible to do a system security check-up. We’d suggest starting with: In Lamplight you’ll find all of these in System Admin > Database Operators and Security: More generally, this update from the NCSC highlights the risks to charities from phishing and ransomware, and links through to the free support available …

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Free webinar: publishing module

Ever wanted to link your website to your Lamplight database to allow your clients to update information and make bookings directly online? Then the publishing module is for you! You can configure your Lamplight system to produce pages to be included in your website with a simple link to add them and then leave the …

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NEW: Training Credits

We are changing the way that we charge for training. Instead of charging different prices for different types of course, we are introducing Training Credits. You can then use those to book on to all the different types of training we offer. A place on a bitesize course will be 1 credit; individual tutorials 2 …

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New Safeguarding Module

The new safeguarding module is arriving. If you need to record and manage safeguarding concerns within your organisation, make sure you’re handling them appropriately, and wanting to learn from and improve your practice… you should take a look. The introductory webinar happened earlier today and a recording will be available in the Hub soon. If …

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Two Free Webinars This Week

“The Team Love It” One of the first impressions of the new safeguarding module from our early adopters. Find out more from 12 – 1pm on Thursday the 30th. And if that’s not enough, we’ve an overview of the DataDirect module tomorrow. See if you can save yourselves some data entry. That’s Tuesday the 28th …

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Price Changes For Services

Like everyone we’ve seen our costs increase over the last few months, especially staffing costs, in an effort to keep up with inflation somewhat. We’ve not seen a big change in computing costs and so we’re really pleased to be able to keep our hosting fees at their current levels. As our staffing costs have …

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