News about system updates for customers
From today, the way you ask Lamplight support questions will be from the Hub directly. What changes are being made? We’ll be gradually moving away from our current system (third party software called Zoho) and into Lamplight over the coming days and weeks. This means that you won’t now be able to ask or respond …
New change to asking support questions in the Hub Read More »
We just added a new feature to Lamplight that lets you view the listing of activity records (work, referral, outcomes etc) filtered for who’s listed on those records. Select the group/list or waiting list with the profiles you’re interested in, and the activities listed will have at least one profile from the group. To use …
You may be reading reports in the news of a new software vulnerability nicknamed ‘Log4Shell’. It affects a software component, Log4j2 that manages logging for Java applications. Lamplight isn’t written in Java and so does not use this application directly; and the version on our servers (used by some server management tools) is not affected …
newly discovered software flaw doesn’t affect Lamplight Read More »
We’ve added a new personal setting to allow you to customise the information shown when you print a diary from the home page or a profile. Your print version can now show more or less info, depending on what you need. In personal settings scroll down to ‘Template to use when printing diary items’ Here …
Improvements on small screens We’ve made some small changes to the layout on smaller screens (phones and smaller tablets). Form items now align to the width of the screen, so there’s less sideways scrolling. Tables also switch, so that columns become rows, again to fit to the width of a smaller screen. You can create work …
Internet Explorer no longer supported Internet Explorer is being retired: Microsoft is in the process of ending support for it now. We’ve decided to stop supporting Internet Explorer because its support for modern cryptography standards is weak. Supporting Internet Explorer means our servers need to be able to communicate in less secure ways than they …
No more Internet Explorer; Change to reporting and groups in multi-project systems Read More »
Update to ‘My User’ restrictions on activity records We’ve updated Lamplight to make it clearer how Lamplight restricts access to activity records when you’re using the ‘my user’ restriction on profiles. System administrators may want to review global settings > security to check the restrictions. There was previously some ambiguity about whether an activity record …
We’ve reworked the way tasks (or messages) are handled behind the scenes in Lamplight, which has allowed us to make some small improvements: – On the diary you’ll see incomplete tasks have a small tick box on them. Tick this and the task will be updated with todays date and shown as complete.– On the …
For anyone who missed our video chat on how to link your Lamplight diary with another online calendar such as Google or Outlook, you can catch up with it here!
We’ve improved the reporting on custom fields and made it more consistent. All non-free-text custom field types can now be used in report filters and row/column grouping. There are some additions to grouping on cases (your terminology may vary) too. You can now create auto groups based on whether a case was open during a …
