Top tips for customers to help them use Lamplight
We’ve recently added a new notification which appears as a pink box at the bottom of your screen when a record is being saved. This is a small enhancement designed to show you what’s going on—and it’s more informative than the whirring wheel! It will tell you when your record is saving, and once saving …
The Charity Commission and Fraud Advisory Panel have come together to offer advice on common ways charities could be affected by fraud during Covid-19. They’ve produced a free webinar on what to watch out for and how to stay safe. It covers common email frauds, risks associated with staff and volunteers, basic financial controls, and …
(Update: 2/4/20): The various Lottery funders have announced funding. The Heritage fund has funding for existing or recent grantees. Sport England is doing the same, and also has a fund for activities to help people stay active. The Community Fund has a Covid-19 page with updates on what they are doing. Still nothing sector specific …
Here are Lamplight we’re always keen to find ways to make your experience of our system better, and support easier. We’re rolling out a new option for some support calls and other planned meetings which allows you to share your screen with us. We’ve wanted to do this for a while because it means that …
A New Screen Sharing Option for Help and Training Read More »
If you’re new to Lamplight, or you would just like to refresh your basic skills, we’ve created a new series of videos for you. They’re divided into 5 sections: The Homepage and Diary Profiles Referrals Work Records Outcomes Viewed in order they’ll build up your understanding of how information is recorded in Lamplight. We’ve also …
Have you discovered our System Administrator’s handbook yet? We have just updated it to include more on lockouts, two factor authentication and merging duplicate profiles. Why not take a look? You can find it here.
