Accessibility

Measures to support accessibility

Lamplight Database Systems Limited takes the following measures to ensure accessibility of Lamplight:

  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Include product accessibility as a top-level objective of latest version (2025)

Our Product

The full Accessibility Statement for the Lamplight CRM system can be found at https://lamplight.online/en/login/index/info/accessibility. It is partially conformant to WCAG2.2 level AAA.

We assess the accessibility of the product using the following approaches:

  • Self-evaluation
  • User testing carried out with customers with users with a range of accessibility requirements.
  • Automated testing
  • External expert audit carried out by Hassell Inclusion (2025).

Product External Audit

The external audit took the form of a live audit. The auditor uses the system with a range of assistive techologies and devices. They work through a number of different user journeys, identifying areas of improvement, and assessing the experience for different user groups.

Most of the recommendations have been incorporated into the system following the audit. Their main conclusions:

The Lamplight system shows excellent compliance with the WCAG standards not only meeting basic compliance but choosing techniques which will work for the majority of users rather than skewing compliance to a specific user group.

and

…the usability and accessibility shown is exemplary.

This website

This website is partially conformant to WCAG 2.2 at AA level.

Feedback

If you have feedback on the accessibility of this website please let us know via our contact page.

Compatibility with browsers and assistive techology

This website is designed to be compatible with:

  • Latest versions of Edge, Chrome and Firefox on Windows 11 or latest iOS
  • NVDA

We endeavour to support other assistive technologies. We give regular financial support to NV Access, the charity behind NVDA.

This website relies on HTML, WAI-ARIA, CSS, and Javascript to conform to accessibility standards.

Proud supporter of NV Access badge: A purple shield with small turquoise decorations either side. The image contains the text “NV Access” above, “PROUD SUPPORTER” inside and “Makers of NVDA” below the shield, all in purple. The year, 2025, is inside the shield, in purple and split by the sunburst design from the NV Access logo.

Assessment approach

This website uses Lighthouse and automated testing to assess accessibility. We also carry out manual self-evaluation from time to time.