Who We Are

Working Together

Here at Lamplight, we believe that the third sector has an incredible impact on society by making people’s lives better and campaigning for positive change. We’re proud to work with charities to cultivate lasting digital improvement which supports them on their mission and helps them measure the impact they have.

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We Care That We Achieve Our Aims Responsibly


We are committed to paying the right amount of corporation tax at the right time and in the right place.  You can read our 2021-22 Fair Tax Mark Statement, and you can see accounts and other information on our entry on the Companies House register

Our Employees

We are a Mindful Employer and working towards better mental health, through training and internal and external support.  We are also a Living Wage Employer

Equality and Diversity

We recognise the responsibility on us all to actively work towards greater inclusion and equality of opportunity for all, and have changed our practices as a result.  We want a work environment free from discrimination in which all can thrive. And we seek to promote inclusion through our products and services.

The Environment

In 2020-21 we funded carbon reducing projects to mitigate some of the impact of our estimated 39 tonnes of CO2 emissions in the year. We would like to reduce this further.

Our values

With genuine understanding of and sole commitment to the charity sector we prioritise our core values

Integrity & Honesty

Our transparent and open learning culture means that we continually grow through experience to maximise our positive impact on the world while minimising the negative.


We’re friendly and we build strong relationships with our customers. We nurture the best in everyone and add value to every organisation.


We welcome diverse perspectives. We keep our products simple, accessible and affordable. The voices, needs and cultures of others are encouraged and appreciated.

Quality & Charity Focus

We have community impact at heart. Our genuine understanding of the sector means that we continue to improve in light of our customers’ challenges and needs.

Our Team

We’re a dedicated and highly skilled team, experienced in empowering charities to achieve digital transformation


Matt Parker

Matt has over 20 years experience in the voluntary sector, first as a youth worker and administrator at a youth charity, and then working with a number of charities helping to set up new projects, fundraise, and evaluate their work. Nowadays he also volunteers at the local nightshelter, which he helped to set up, runs a maths club at the local school, and is a trustee of a charity that funds work with children in Kenya. Matt has also spent time as a board member and chair of a small local charity. Matt studied Maths at Keble College, Oxford, and gained a Masters in Social Policy at the London School of Economics, and is a ISO 27001 Certified ISMS Lead Implementer. He has been programming databases since he was 12 years old, and co-founded Lamplight in 2004.

Sarah Parker

Sarah co-founded Lamplight in 2004 with Matt and began working at Lamplight full-time in 2007. In recent years she has retrained as a lawyer and is now a practising barrister. Before coming to Lamplight Sarah gained a PhD in Philosophy and then worked in the heritage sector where her role involved the implementation of a complex museum database. She has volunteered as a reading assistant at a local school and was involved for many years with a charity supporting a children’s home in Kenya. Sarah is the Chair of the Board of Lamplight.

Clare Elgar
Head of Implementation and Training

Clare is based in our West Sussex office in Chichester. She joined the company in October 2009 after working for 5 years as a manager in a retail sales environment. Clare volunteers regularly doing street outreach and has travelled abroad to take part in different volunteer projects. She has a degree in Management, during which she spent a year specialising in HR in the voluntary sector.

Heather Gallagher
Head of Community

Heather joined Lamplight in 2021 from a background in marketing. She has worked with an independent academic press for 6 years and is looking forward to working with smaller organisations in order to help them make the most of Lamplight, and bring awareness of the advantages of a digital database to those who will benefit from it most.


James Sparrow
Deputy Head of Implementation & Training

James has worked with & led small charities his whole life. Most recently Oasis Liverpool, building partnerships to make use of surplus food, starting a debt advice network, and community cooking ventures. Previously with a West-mids Interfaith Network, brokering relationships, managing conflict, and developing infrastructure to foster resilience. James has paid or voluntary experience with asylum-seekers and refugees, Foodbank, Home-Start and as a trustee/chair of several charities. James has paid or voluntary experience with asylum-seekers and refugees, Foodbank, Home-Start and as a trustee/chair of several charities.

Hannah Royle
Deputy Head of Implementation & Training

Hannah joined Lamplight in 2021 and is based in the North West. Hannah has 10 years’ experience of being a project manager in the Private Education industry with an awarding body that supported colleges all over the world. Here Hannah led the transition to a new database that would enhance and streamline the learner management journey. Hannah brings with her knowledge of implementing systems, the importance of good data entry to ensure usable reporting and helping end users get the most of their new systems.

Max Gordon
Implementer and Trainer

Before joining Lamplight, Max worked for a learning disability charity, including several years managing a pioneering advocacy project in one of the most deprived boroughs in London. He has a background in fundraising and has spearheaded systemic and organisational change in a small charity setting. He has also worked with organisations that aim to change our food system at a grassroots level, and has been active in campaigning on many political issues.

Rusel Broadway
Implementer and Trainer

Rusel worked as a support worker at the local night shelter for 6 years, where they implemented Lamplight. He has experience in teaching IT to adults, support work for people with learning disabilities, residential care and, in a previous life, was a computer programmer for many years. He also has volunteered at a substance misuse charity. Rusel has keen interests in theatre, computers, lasers, radio (presenting a local breakfast show on Monday mornings). He also records radio dramas.

Susan Tait
Implementer and Trainer

Susan joined Lamplight in June 2016 after 4 years in a senior leadership position at a national childhood bereavement charity. While there she managed clinical delivery and contributed to the expansion of services across the country. She fully understands the increasing pressures that charities are under, particularly when it comes to accountability to funders and the efficient delivery of services. Susan previously held a number of roles within the telecoms industry, having started her career in banking. Working for Lamplight combines her technical and operational experience with her passion for supporting charitable efforts nationwide.

Lewis Atkinson
Implementer and Trainer

Lewis officially joined Lamplight in 2019 after five years working as an associate. He has a varied skill set and background. Based in Northumberland he was a teacher of IT for nearly 20 years before a brief spell in sales. In 2003 Lewis helped to found and develop an IT based charity and social enterprise based in the North East, initially as a training project and then, as it developed, a 2nd tier charity that provided IT services and support to the regional and national voluntary sector. Lewis has a wide range of experience implementing websites and databases in addition to consultancy, training and a technical background in networking.

Richie Bowsley
Implementer and Trainer

Richie joined Lamplight in 2021 and is based in Liverpool. Richie has been working in the charity and third sector as a paid employee & volunteer since 2004. He completed a DipHE in Youth and Community Work and worked in both the public and non-profit youth sectors, developing and managing several projects across Northwest England. In 2010, Richie worked with Volunteer Centre Liverpool to rationalise volunteering infrastructure by developing and implementing a new volunteer matching platform. He is passionate about using data to support charities and organisations reach their potential and make a positive impact on the lives of beneficiaries. 

Emma Ward
Implementer and Trainer

Emma joined Lamplight in 2021 and has a wide range of experience in implementing and training on different systems, with various groups of people, and understands the frustration that can come with change. Emma worked for the NHS for 5 years, starting in a patient facing role and moved into project delivery. Most recently, Emma undertook the role of Project Coordinator working on two large projects across the main hospital sites in Liverpool. This role primarily focused on outpatients where Emma delivered bespoke training across the different areas in the hospital, along with coordinating the system build, looking at data migration and advising the helpdesk.

Sarah Hulme
Implementer and Trainer

Sarah joined Lamplight in 2021 after almost 2 years of working in IT where she specialised in the delivery of automation projects. Before this Sarah had numerous jobs in the hospitality industry, including for the national charity YHA. Sarah has also volunteered for a number of charities over the years, including the day care centre at Katharine House Hospice and spent a month in Thessaloniki, Greece helping at a kitchen that prepared meals for refugees.

Ken Gauld
Data and Migration Manager

Ken has had a varied working background. He started at the Department for International Development and travelled the world working with the NGOs and Charities. Mobile phones was his next move where he learnt first hand about dealing with customers. He then moved into the Oil and Gas sector, where he grew his knowledge and experience of working with data (mostly seismic), databases and spreadsheets. During this time he also spent some time living and working in Trinidad. 

Libby Brookes
Data and Migration Manager

Libby has wide-ranging experience in the voluntary sector. Having trained as a teacher at Homerton College, Cambridge, she spent 4 years with VSO in China training English teachers. Since then she has also worked for Save the Children Fund and Oxfam. More recently she spent several years as a commissioning officer for Cheshire East Council, where she helped charities with their funding applications and finding the most appropriate ways to capture and monitor data. She has a good understanding of how frustrating this can be! Libby also has an MA in International Development from the University of East Anglia.

Community Builders

Katie Eley
Senior Technical Support & Community Builder

Katie joined Lamplight in 2018 and is based in Liverpool. Previously she spent 5 years working in Learning and Development for a national autism charity. Her role there included data reporting, database management and basic IT training for support workers. In this capacity Katie also organised a collaborative film project with service users to celebrate their achievements. Katie is active in her local gaming community and has a Masters in Screenwriting.

Claire Moore
Technical Support & Community Builder

Claire previously worked at a local charity for 10 years where she helped to implement a Lamplight database system. She went on to maintain and manage the product as an end user, data analyst and system administrator. She has worked in finance, payroll and IT and provided software support to colleagues, family and friends. Claire continues to volunteer with local groups, and when time allows she enjoys embroidery and other needlework crafts.

Usman Javed
Technical Support & Community Builder

Usman joined Lamplight in 2021 and previously worked as a System Administrator in the care sector for those with learning disabilities. His role involved project management, database support, training new staff and working on social media outreach campaigns. Usman has also worked for the British Heart Foundation on multiple projects, setting up their community outreach programs and infrastructure. Usman has spent time volunteering for a variety of charities operating both within the UK & globally.

Ellen McDiarmid
Marketing & Communications Manager

Ellen joined Lamplight in 2021 after ten years teaching where her skills in communicating with a wide range of audiences were central to her work. Her speciality was the leading of English and the teaching of early reading, especially for young people who needed additional support to flourish and grow as readers. Ellen is experienced in supporting change, networking, and using data to encourage development.

Sue Saunders
Accounts Administrator

Sue joined Lamplight in October 2016 and works out of our Chichester office. Sue has worked as a finance manager / administrator for many small companies over the years as well as running her own company for over a decade. She gained third sector experience whist working for the St Bride Foundation in London, a charity supporting the local community in and around Fleet Street as well as housing a historic typography library and the acclaimed Bridewell Theatre.

Would you like to hear more about lamplight?

Our expert team are here to tell you more about how Lamplight transforms the way charities work, saving time and evidencing  impact.