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Calling all our northern customers. The last few places for the Edinburgh reporting training on 10th September are up for grabs. Are you getting the most from your data? Would you like to learn more about the different ways you can get information out of your system? Are there more efficient ways to run your regular reports?

For just £220 per person, all places come with a 2 hour support pack for 1:1 phone support after the training, helping you apply the learning and build the reports and lists that you need.

If you have any questions or would like to book a place, please email hello@lamplightdb.co.uk.

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We’ve been working on major changes to your Lamplight help pages. Over the past few months they have doubled in size with more pictures and searchable pages to support you to get the most out of your system. We have also been adding in our video collections.

We’re excited to say that we’ve now rolled this out. There is a new ‘help’ tab on the main menu which will take you straight there. We hope you find it helpful!

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A couple of changes have just gone live:

  • If you use the “my user” restriction to limit access to profiles, there are new options about which activity records affected operators may see. System administrators can change this in the ‘security’ tab of global settings.
  • Groups using relationships will now by default not include the linked profile as the ‘second’ member of the group, but you can include them if needed by editing your group definition. We have also fixed an issue with communication recipients using groups.
  • You can now restrict custom activity fields to operators with manager or higher access level.

We’re currently working hard on a completely new and re-written help system – coming soon!

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We have just finalised the last Reporting Open Training dates for 2019:

  • Birmingham, Monday November 18th
  • London, Thursday November 28th

The price is £220 + VAT per person, and we provide all training materials and a computer to work on. It also includes a 2 hour support pack for use after the training to help you apply what you have learned to your organisation’s specific reporting requirements.

To book, email hello@lamplightdb.co.uk.

We will be adding more dates and venues for 2020 soon.

For more info see the Open Training page on the website.