Internet Explorer no longer supported Internet Explorer is being retired: Microsoft is in the process of ending support for it now. We’ve decided to stop supporting Internet Explorer because its support for modern cryptography standards is weak. Supporting Internet Explorer means our servers need to be able to communicate in less secure ways than they …

No more Internet Explorer; Change to reporting and groups in multi-project systems Read More »

Update to ‘My User’ restrictions on activity records We’ve updated Lamplight to make it clearer how Lamplight restricts access to activity records when you’re using the ‘my user’ restriction on profiles. System administrators may want to review global settings > security to check the restrictions. There was previously some ambiguity about whether an activity record …

My User restrictions; Reporting zoom call Read More »

We’ve reworked the way tasks (or messages) are handled behind the scenes in Lamplight, which has allowed us to make some small improvements: – On the diary you’ll see incomplete tasks have a small tick box on them. Tick this and the task will be updated with todays date and shown as complete.– On the …

Update to tasks / messages Read More »

For anyone who missed our video chat on how to link your Lamplight diary with another online calendar such as Google or Outlook, you can catch up with it here!

We’ve improved the reporting on custom fields and made it more consistent. All non-free-text custom field types can now be used in report filters and row/column grouping. There are some additions to grouping on cases (your terminology may vary) too. You can now create auto groups based on whether a case was open during a …

Improvements to reporting and groups Read More »

We’ve been exceptionally busy recently and to help us make sure we respond to everyone fairly and promptly we will, for the time being, only be offering support by email. If you do have a query please email hello@lamplightdb.co.uk with as much detail as possible (but please, no personally identifiable information) and we’ll respond promptly. …

Support over the summer Read More »