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Exploring Connection: A Quarter in the Befriending Sector

Intergenerational support. An older man and high granddaughter walking through the park together, supporting eachother.

Over the past quarter, Emma has been exploring the community, befriending and older people’s charity sector—while this sector, like many others, is navigating complex challenges, there has been some positive news and developments.

One of the most encouraging developments comes from Befriending Networks, a key organisation supporting befriending charities across the UK. Several groups, including Volunteer Glasgow and ALONE, have recently been reaccredited with the Quality in Befriending Excellence Award. This recognition highlights the dedication to high standards in service delivery, even as resources remain stretched.

Emma also noted a growing emphasis on intergenerational befriending, with campaigns like #GIW25(Global Intergenerational Week) encouraging meaningful dialogue between age groups. These initiatives are helping to bridge generational divides and foster mutual understanding—an increasingly vital goal in today’s fragmented social landscape.

In Wales, a new partnership between Befriending Networks and Linking Lives UK aims to expand befriending services, offering hope for greater reach and impact. It’s a timely move, especially as the sector prepares for Befriending Week (1–7 November), where this year’s theme—Collaboration and Partnership—feels more relevant than ever. We’ll be getting involved during the week, sharing resources and supporting the campaign.

The Journey Across Befriending Roadshow, which visited cities including Cardiff, York, and Glasgow earlier this year, has also played a key role in raising awareness and sharing best practices. These events have brought together practitioners and volunteers, reinforcing the sense of community that underpins the sector.

Emma also came across the joyful work of The Glamour Club, founded by Janice Moth. These daytime events offer live entertainment and traditional British hospitality, creating dignified, uplifting spaces for older people to connect. It’s a reminder that tackling loneliness doesn’t always require complex solutions—sometimes, it’s about creating moments of joy.

Yet, despite these positive strides, the backdrop remains sobering. The latest figures show that 3.83 million people in Britain are now chronically lonely—up from 3.24 million during the first year of the pandemic. This rise underscores the urgency of the work being done, and the need for sustained support and innovation.

Emma’s findings paint a picture of a sector rich in compassion and commitment, but one that—like many others—is under pressure. As we head toward Befriending Week, it’s a chance to reflect not only on what’s working, but on what’s needed to ensure no one is left behind.

Photo by Janosch Lino on Unsplash

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Exploring Connection: A Quarter in the Befriending Sector

Emma’s recent exploration of the befriending and older people’s charity sector reveals a community full of compassion and innovation. From quality awards and intergenerational campaigns to new partnerships and joyful events, there’s much to celebrate—yet the rising tide of loneliness reminds us that the sector still faces significant challenges.