Navigating Change
Ten essential lessons for small charities from Citizens Advice Sheffield in this new e-book.
In 2024 Sheffield Advocacy Hub - a partnership led by Citizens Advice Sheffield - won a seven year advocacy contract.
This allowed them to implement significant digital and organisational changes.
Their story offers a series of valuable lessons for charities planning or implementing change programmes.
What's inside?
This action research project was carried out by Nick Scott and commissioned by Lamplight. Nick reviewed the process as it developed over the year, and carried out in-depth interviews with key participants.
This short e-book tells the story of the project and picks out key lessons for smaller charities undertaking change, as well as for funders and commissioners.
Their story demonstrates how embracing change can build a charity’s capability and help it deliver on its mission. Throughout the first year of their change process, they’ve shown that successful change doesn’t happen by accident – it needs deliberate choice, effective structures, and a clear focus on purpose.
Most of all, change is about people. People over perfection. Service over systems.
Learn from the flexible and human-centred approach Citizens Advice Sheffield took to reconfigure advocacy services in Sheffield.
Download our free e-book
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More resources for new charities
Data Orchard help organisations (charities) get better with data: https://www.dataorchard.org.uk/
NCVO have lots of help and guidance, including about digital issues: https://www.ncvo.org.uk/help-and-guidance/digital-technology/#/
The Lloyds Bank Foundation and Esmée Fairbairn Foundation are two funders that provide additional funding to their grant recipients to help them with organisational development, including databases and digital. We’ve worked with Lloyds with dozens of their recipients over the years.
Triangle Consulting have produced dozens of Outcome Stars to help you track the impact you’re having. These are well tested and widely recognised: https://www.outcomesstar.org.uk/
Small Charity Week has a range of free or affordable courses on all sorts of topics: https://www.smallcharityweek.com/
Our friends at Street Smart in Belgium have a range of free training and free resources for youth workers (but useful for others too). They also have an app similar to Lamplight that’s particularly good for outreach based youth work.
Photo credits: Zane Lee on Unsplash, Jon Tyson, Shubham Dhage, Elena Mozhvilo , JOSHUA COLEMAN , Annie Spratt all on Unsplash.
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