icon for a lantern

Lantern Set-up Package

For smaller teams up to five people

Who is it for?

The Lantern package is perfect for small non-profits.  

You expect to have up to five end users of the system once it’s all up and running.

This may be your first structured system, moving from paper or Excel files.

You have a fairly small set of services and need to ensure that everyone can access the data they need. And the functionality built in to the core Lamplight system does all that you need. 

Need more? Take a look at our Torch package.

"What felt like a huge and complicated task
was broken down
into small easy to understand steps"

The Blackthorn Trust is a Health and Community Hub offering therapy and support for overall wellbeing and a range of long-term health conditions including chronic pain and mental health. They now use Lamplight to manage all their work.

How does it work?

1. We Listen

Your expert Lamplight Implementer will work closely with you to fully understand your organisation and your requirements. We work through all your forms and reporting requirements.

2. Build

We use our in-depth knowledge of Lamplight to build a system for you to meet your requirements .

We'll then review it together to make sure you're happy.

3. Go live

We'll plan the training of your team with you. We do any data migration needed, and then off you go

Your Implementer will stay in touch over the next months to make sure everything is running smoothly, and there's plenty of on-going support after that.

What's it like working with Lamplight?

Hear from Tanya Costantino, Business Support and Development Manager at youth charity Service Six, about their experience working with Lamplight.

Unsure if this is for you?

We can talk through the options

"There was a clear structure,
the information was easy to understand
and Emma was really supportive"
Peeps HIE

Peeps HIE provide support to parents, families & friends of those affected by HIE (Hypoxic-Ischaemic Encephalopathy), raising awareness of HIE. They provide information about HIE, offer buddy/peer support, counselling and therapy, and can provide funding for equipment

What's Included?

A dedicated Lamplight Implementer

Your Implementer will accompany you through the whole journey. They will immerse themselves in what you do and get to know you and your team. They’ll make sure the project stays on track, using a dedicated shared workspace that you’ll have access to at all times. 


In-depth Team Consultation Session

We’ll schedule an in-depth online team consultation session with you to make sure that everyone is on-board, and that we’ve got all the information we need to build your system.


Full setup and configuration of your system   

We’ll setup a fresh Lamplight out of the box and completely configure it to your requirements. There’s a lot to think about to make sure that information is in the right place to support your day-to-day work and get your reports out when you need them. We do all that thinking for you. Long-term you’ll want to understand some of the system admin nuts and bolts, and we’ll show you how.


8 Team training credits

We’ll design a training programme for you and your team to make sure you are all confident with your day-to-day use of the system. Typically this will be two 2-hour training sessions with your team on your new system. Once you have been using your system for a little while we recommend additional training, either taking advantage of our wide range of free resources, or on bitesize training sessions.  


3 hours of personalised support time

There are hundreds of pages of fully searchable help pages built in to your system, and hours of free videos, to help you develop your skills using Lamplight. But sometimes you need to ask someone. The Lantern package includes 3 hours of support time for a Lamplight expert to answer your questions. You can use these whenever you like – they don’t expire.

What's the investment needed?

You will need to spend a few hours per week during the implementation phase to keep the project on track. This is an average – it will depend a lot on how much preparation work you’ve done already.

The Lantern implementation package costs £2,260 + VAT. 


What modules can I Add with this package?

We can set up a maximum of two modules from the following list with this package: Evaluations; Data Direct; Waiting List; Audit; Library; Communications; Publishing. We can set up the Communications module but not create templates for you. We can set up one publishing widget for you, but are not able to support external developers using the publishing module API.

If you need more modules, take a look at our Torch package.

What about multi-project systems?

A ‘Project’ in Lamplight is a separate section of your database. It has it’s own settings and data, and someone with access to one project may not have access to others. They are useful if you have some highly sensitive services (e.g. counselling) and others that are not so. They can also be useful if you have multiple sites and need to keep things separate.

Because of the complexity involved we’re not able to set up multi-project systems with this package: take a look at our Torch package.

How does the setup process work?

The setup process is in three stages: hearing from the experts (you); customising your system; and then going live. This is broken down into a series of steps which we’ll work through at an agreed pace.

Flowchart showing implementation process from getting started, through to customising the system, to go live

To support the process you’ll have access to a private Sharepoint site where you can access your implementation Workbook; upload documents for us; and access resources to help you succeed.

What about our existing data?

We can bring that across for you. We’ll look at what you have and what type of data it is, and give you a quote to import it into Lamplight. The amount can vary tremendously, from a few hundred pounds to several thousand.

To reduce the cost, we’d strongly recommend that you carry out some pre-migration cleaning up. Remove data tables, columns and rows that you no longer need – as a general rule, the more columns there are, the longer it takes and the more it will cost. And we can’t really do data cleaning for you, so you may want to make a start on that.

It is possible to import simple profile information into your system from a csv yourself, if you want to.

How does training work?

We know that different organisations have different training needs, so we’ll build a training package with you for your team. For the Lantern package we might suggest 2 team sessions.

Your package includes 8 training credits, which can be used on different styles of training – bespoke team training for you; attendance on more advanced courses; individual consultations and so on.

We run a range of training courses throughout the year which anyone in your team can attend. There’s also many hours of free training videos in the hub, a regular free “new starters” webinar for new staff, and a comprehensive manual.

Where's the nice picture from?

Unsure if this is for you?

We can talk through the options