We’ve been exceptionally busy recently and to help us make sure we respond to everyone fairly and promptly we will, for the time being, only be offering support by email.
If you do have a query please email email@example.com with as much detail as possible (but please, no personally identifiable information) and we’ll respond promptly. If we do need to speak or see what’s happening we’ll arrange a convenient time to call or Zoom.
Thank you for your understanding. As you may have seen we’re currently recruiting, including two new positions in the Support and Community team, and we do intend that this is a temporary measure to help us manage high levels of demand.