What Customers Say About Lamplight
[We valued] the complete bespoke nature of the service. Clare listened, observed, and was incredibly creative with all the never-ending info we gave her. She was so patient with us. We’ve never used a database before so we were learning as we went along as well as creating what would be best for us… The flexibility and bespoke system are wonderful.
I have such a better overview [of our data] and it’s so much easier to find information that I need… It’s so flexible. We’re not just working to the script every quarter and every year. [Lamplight is] flexible enough that if it’s a new question then it’s not a problem and that’s a huge deal really… It’s really been brilliant for us.
Aurore displayed incredible patience in supporting us through the implementation. We are a small charity with very part time staff so everything takes a little longer to work through. Aurore was happy to go at our pace and was friendly and supportive throughout.