With your Lamplight database customised to your specific needs, we do recommend that you take up one of our training options.
Bespoke Online Team Training Session – £200 +VAT
Our bespoke training session provides 2 hours of training for up to 4 members of staff on Zoom. It takes place on your own Lamplight system, and is prepared specifically for your team and their requirements. This means that they are trained securely on the system that they use. You interactively share screens and controls, learning hands-on. If you’d like to book some bespoke training, please contact us.
Bespoke Online Team Training Package – £825 + VAT
The bespoke package offers you 6×2 hour sessions for up to 4 members of staff at a time. This is ideal when you find that you have a need for a series of sessions – there may be a number of new staff starting, for example, or you may want to train your existing staff to be more skilled in certain aspects of the system. As with the single session, it is entirely up to you what is covered in this training, and it will take place online, using your own system.
If you’d like to know more about this bespoke team day, please email us.
Bitesize Online Training – £42 + VAT
We have a number of online training courses using Zoom video conferencing, which have taken the place of our open training days. Each training course:
– Lasts 2 hours and uses our training database.
– Is for up to 4 people from a mix of organisations, just like our open training.
– Costs £42 + VAT per person.
– Comes with half an additional hour of training to support you on your own system after the session.
Our first courses are ready to go, and together they cover the previous content of a reporting open training day. They are:
- Groups (lists) and data views level 1: using profile information
- Groups and data views level 2: using activity records information
- Report Troubleshooting
We will be adding topics to these – keep an eye on the website for more details.
To book a training place or find out more, please contact us.
If you have already paid for a place on an open training day, as part of your setup package for example, this is equivalent to a 4 places. You can decide how you’d like to use them – 4 members of staff on the same course, or one person on 4 different ones, for example.
Due to high demand and limited places, we ask that you let us know as soon as possible if you need to cancel your place on a training session. All cancellations up to 7 days before the session will receive a full refund. We’re sorry, but we are not able to refund if you cancel after that point.
2 Hour Remote Support Pack – £84 + VAT
These sessions are for more ad-hoc 1:1 online support via Zoom, which can be used to learn on your own system in the comfort of your workspace. As it i a less formal session, you discuss what you need to cover as you go along. If you don’t want to use the whole two hours in one go you can split it up into shorter sessions.
Popular training support areas include:
– Basic data entry
– System administration
For more information, just contact us.
Participant feedback on open training
‘Really gave me a good insight into how to get the information out that I needed. Time is so valuable the training day will help me save time on a daily basis – thank you.’
Participant on Reporting training, February 2019
‘Thanks for the excellent training session on Monday. I thought it was spot on. My colleagues and I just spent a good 20 mins discussing how great Lamplight is and how useful and flexible it is. They have both done the training before and were sharing how impactful it had been.’
Participant on Reporting training, January 2018
Customer feedback on on-site training:
“Thank you for a really helpful session today. It was very well prepared and paced and I look forward to putting it into practice.”
“Thanks so much again for coming and delivering the training last week. Everyone got a lot out of it and has fed back how useful the training was”