Enhancing Charities
Lloyds Bank Foundation, enabling charities to implement and optimise Lamplight for impactful data management and reporting.
We’ve been working with the Lloyds Bank Foundation through their Enhance Programme since early 2015. In that time they have provided funding for over 132 different charities to set up, train in and use Lamplight as their new case management and outcomes monitoring database.
Lamplight is an online system which is easy to use, flexible, and secure. It is designed with day-to-day tasks in mind, letting you keep details of people and the work that you do with them in one place, right from your first contact with them. You can report on your work whenever it suits you, giving you real-time information at your fingertips.
What will the enhance package give me?
The Enhance Programme is only accessible by referral from your Grant Manager, please speak to them directly if you have any initial questions.
If you then decide that Lamplight would work well for you, you will get support to set up your system and training in it. This consists of:
Implementation Support
You will be assigned a dedicated member of our Lamplight team to oversee your system setup. This will be conducted via email, telephone, and Zoom meetings (site visits may be possible) to understand your working methods and reporting needs.
From the start, we will collaborate with your project team to create a project plan, including timelines that suit your capacity and targets. We use a workbook to discuss the data you wish to capture, your team’s workflow, and reporting needs. This provides the information needed to customise the system to your organisation’s requirements.
Once built, we will share the system and allow time for your feedback on its functionality.
Training
- Data Entry and Basic Usage Training: Once the system is ready we will run 6 Zoom sessions. Each session is 2 hours in length and enables 4 people to attend. It will cover data entry and an introduction to reporting and will be carried out on your own system and electronic versions of bespoke training materials will be provided.
- Reporting Training: You have 4 places on our bitesize training sessions to learn how to report and analyse the data captured in your system. These are group sessions held on Zoom.
Post-implementation Support
- We’ll provide a handover document with details about your system, reporting, and links to additional support and training (written materials and videos).
- Your implementer will arrange a time to contact you immediately after you go-live and then again within 3 months.
- You will have access to our community team, with a 3 hour support pack so that you can ask questions on whatever topics you need as they arise.
Hosting fees
Lloyds Bank Foundation will fund the first 12 months’ hosting fees for Lamplight.
What our Enhance Customers say...
“the database has transformed the organisation and every single staff member has commented on how much easier it has made their job, freeing them up to spend more time with their clients.”
“Lamplight has provided our staff with easier access to information and made it easier for us to monitor the services we provide and the impact we have.”
“We now have a central, efficient database system which is utilised by all our projects and can be accessed remotely regardless of where the team is based. We are now pretty much a paperless office and have an effective and consistent tool for recording and reporting on outcomes to different funders.”
What now?
Please contact your Grant Manager if you’ve any questions about the Enhance package.
A referral from Lloyds Bank Foundation doesn’t commit you to anything. We want you to have the chance to see our demo system, ask us questions, and get a sense of what’ll be involved for you. If you like it, that’s great, and if you decide that it’s not for you, that’s fine too.
Ready to tailor your perfect system?
Have a friendly, no-obligation chat with a real person to get all your questions answered.
