Top tips for customers to help them use Lamplight

New ‘Saving’ Notification

We’ve recently added a new notification which appears as a pink box at the bottom of your screen when a record is being saved. This is a small enhancement designed to show you what’s going on—and it’s more informative than the whirring wheel! It will tell you when your record is saving, and once saving …

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Covid-19 and Charity Fraud

The Charity Commission and Fraud Advisory Panel have come together to offer advice on common ways charities could be affected by fraud during Covid-19. They’ve produced a free webinar on what to watch out for and how to stay safe. It covers common email frauds, risks associated with staff and volunteers, basic financial controls, and …

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Emergency funding available

(Update: 2/4/20): The various Lottery funders have announced funding.  The Heritage fund has funding for existing or recent grantees. Sport England is doing the same, and also has a fund for activities to help people stay active.  The Community Fund has a Covid-19 page with updates on what they are doing. Still nothing sector specific …

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New basic training videos available now!

If you’re new to Lamplight, or you would just like to refresh your basic skills, we’ve created a new series of videos for you. They’re divided into 5 sections: The Homepage and Diary Profiles Referrals Work Records Outcomes Viewed in order they’ll build up your understanding of how information is recorded in Lamplight. We’ve also …

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System Admin handbook update

Have you discovered our System Administrator’s handbook yet? We have just updated it to include more on lockouts, two factor authentication and merging duplicate profiles. Why not take a look? You can find it here.