We’ve been working on a series of smaller changes that will hopefully make lives easier: You can use {case_summary_time} in templates on case button templates in global settings. If you link an outcome record to a case, all the other outcomes for that person and date/time will be linked to the same case too. You …
On 25 May 2018 most processing of personal data by organisations will have to comply with the General Data Protection Regulation. You will need to do some work to ensure that you comply. This is not legal advice; you may need to seek specialist advice from a third party to help you. We hope that …
GDPR compliance update. We’ve changed the terms used in Lamplight. Previously ‘deleting’ a profile would actually archive it: it would still exist in the background. We have changed the label for this, so it is now ‘archive’, which more accurately reflects what is happening. We have also added the ability to restrict a profile from …
Activity view templates let you save the work > view > work filters as a template, a bit like report templates. You can set up as many templates as you need, which appear as sub-menu items. This will save you lots of time if you are frequently looking at a particular workarea or similar. Set them …
Firefox has recently released a new version which has broken the rich text editors (with formatting, in work etc. records). Update 27/11/17 We have found the issue and updated Lamplight with a fix. (It turns out they fixed a very old bug that had it’s own workaround, rather than introduced a new one). Email settings. The change to …
When you’re looking for a new system, you’ll probably draw up a list of what you need. You’ll have a list of functional requirements, you’ll want to know about security, support, and about the supplier. And you’ll want to know about the cost. We have always tried hard to be really transparent about all these …
For all system administrators – we have put together a new handbook showing how to use your system admin powers effectively! It includes advice and instructions on how to delete an old database operators, Anal Beads insert new custom fields in profiles and activity records, set up a report template, merge duplicate profiles – and …
