News about system updates for customers
Update: the upgrades proceeded smoothly with no downtime. The changes we’ve made will improve the speed and resilience of Lamplight. We’ll be upgrading the underlying database engine used by Lamplight this weekend. There shouldn’t be any interruption to Lamplight during this time but it is possible. The work will be carried out at 10pm (GMT) …
We’ve been exceptionally busy recently and to help us make sure we respond to everyone fairly and promptly we will, for the time being, only be offering support by email. If you do have a query please email hello@lamplightdb.co.uk with as much detail as possible (but please, no personally identifiable information) and we’ll respond promptly. …
Eagle-eyed system administrators out there may have spotted a new option the main system admin menu: Manage group and data view templates (although you may well call ‘groups’ ‘lists’). This lets you save a group / data-view pairing as a template so you can quickly view the results. Templates will be listed in the main …
We’ve switched on our accounts system (Xero) today. Your invoices and accounts email will look slightly different, but the amounts shouldn’t. If you pay be direct debit or standing order these payments should still go through as normal. If you do have any queries about your account please get in touch with Sue at accounts@lamplightdb.co.uk.
We’ve decided to make the communications module available for free to any customer that needs to add it to their system, for at least the next 3 months. We hope this will be helpful if you are changing the way you work and need to stay in touch with your service users and supporters in …
We’ve added a new feature over the weekend which allows you to click on a number in a work report to see a list of the people or work records that have been included. Simply run a report as usual, click on a number in the ‘number of people’ or ‘number of sessions’ column, and …
We’ve been working on a major improvement to the parts of system admin which let you manage drop-down lists, and this is now available in all systems. For anyone who has updated custom tabs and fields, outcomes, drop-down lists, or evaluations in system admin, you’ll notice a change straight away. Our update makes it easier …
If you are looking at activity records this morning you may notice a cosmetic change to the filter bar. We’ve done this to make it a little more obvious that you can click to change what you see in the table. It was accompanied by a couple of minor changes to groups. You can now …
An update last night sees some improvements to outcomes. We’ve changed the layout of the main ‘activity > add > outcome’ screen slightly to make it clearer. If you are using an established outcomes framework that includes descriptors for individual scores, you’ll see there are now drop downs that give you the meanings of the …
A couple of changes have just gone live: If you use the “my user” restriction to limit access to profiles, there are new options about which activity records affected operators may see. System administrators can change this in the ‘security’ tab of global settings. Groups using relationships will now by default not include the linked …
System changes – my user restriction and relationships in groups Read More »
