News about system updates for customers
Triangle have recently released a new version of the Family Star and Family Star Plus. These are now available in Lamplight. If you’re using either of these stars the new versions have been added to your license, but you will need to import them if you wish to use them. (Triangle recommend that you do, …
New versions of the Family Star and Family Star Plus available now Read More »
Yes that’s right. No more messages here. Inside your system we can only show you messages you need to see. We can translate them into your terminology. And hopefully a bit less easy to miss. Moving date: next week…
This will be one of the last messages we put here on the home page… As you may have seen from our latest newsletter, these messages will soon appear on your home page after you’ve logged in.
There have been some updates overnight on the 19th/20th June which have caused problems for some users. We’ve carried out further updates this morning and believe that these are now resolved. We’re sorry for the inconvenience caused. One of the issues was related to some over-zealous application of ‘my user’ restrictions, preventing admins from accessing …
Small Charity Week is 19th – 23rd June , a week celebrating the massive impact small charities have in our communities, and providing a bunch of resources to support you and your work. There are a ton of free and cheap events through the week – it’s not too late to book on now.
Are your team having to enter lots of the same data over and over? Can it get a bit frustrating creating work records or sending emails? Create activity templates fill in most of the form for you, so you can spend time on the important details. Templates are available to everyone in the team and …
At Lamplight we’ve always embraced flexible working, and may of us work patterns that work best for us. From May we’re taking that a step further a trialling a 9-day fortnight, which we hope is a stepping stone towards a 4 day week. As a team there will also be plenty of us around – …
We know there have been a few times recently when you may have been unceremoniously logged out. This has been down to some sudden large influxes of traffic that clog up the systems that manage logins and identity. We’ve been making changes to these to try and improve things, and a further set of changes …
A three minute intro to the new safeguarding module. Matt walks through the module – how concerns are raised, and the process to manage those concerns. The module is available now – just switch it on in system admin and try it out free for a month. There’s another video for system admins to help …
If you missed the safeguarding module webinar we’ve got a presentation that introduces the module. It includes a couple of video walkthroughs – one’s a general introduction, and another for system administrators to help you get it up and running. New modules cost £5 / month / project but the first month is free, so …
