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updates

News about system updates for customers

Update to tasks / messages

2021-02-01
By: matt
On: February 1, 2021
In: Customer updates

We’ve reworked the way tasks (or messages) are handled behind the scenes in Lamplight, which has allowed us to make some small improvements:

– On the diary you’ll see incomplete tasks have a small tick box on them. Tick this and the task will be updated with todays date and shown as complete.
– On the listings of tasks (e.g. on the home page or in a profile) you can see if a task is linked to an activity, and click on it to see the activity detail.

Linking your Lamplight diary with other online calendars

2021-01-28
By: Libby Brookes
On: January 28, 2021
In: Customer updates

For anyone who missed our video chat on how to link your Lamplight diary with another online calendar such as Google or Outlook, you can catch up with it here!

Improvements to reporting and groups

2020-11-24
By: matt
On: November 24, 2020
In: Customer updates

We’ve improved the reporting on custom fields and made it more consistent. All non-free-text custom field types can now be used in report filters and row/column grouping.

There are some additions to grouping on cases (your terminology may vary) too. You can now create auto groups based on whether a case was open during a period, and also on the duration of the case in days.

Data views showing detailed information about referrals can include some referral specific information, such as referral direction and reason.

And finally, you can now associate custom tabs in activity records with particular work records. These tabs will only be enabled if you select the relevant work area when creating the activity. This will make creating activity records easier by making it clear which custom tabs relate to which workarea. System admins will need to set this up in ‘Manage custom tabs and fields in work records’.

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Book a demo

We'd love to show you around Lamplight and help you discover the difference it could make to you. Please contact us to arrange a demo or just give us a call on 020 7558 8793.

Book a Demo

We'd love to show you around Lamplight and help you discover the difference it could make to you. Please contact us to arrange a demo or just give us a call on 020 7558 8793.

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Lamplight Database Systems

Unit 23, Chichester Enterprise Centre, Terminus Road, Chichester, PO19 8TX .

Company registered in England and Wales number 5184376.

Registered office address: 25 Leith Mansions, Grantully Road, London NW9 1LQ

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Recent blog posts

  • Update to tasks / messages
  • Linking your Lamplight diary with other online calendars
  • Do you want to know how to link your diaries? Come to Zoom on Wednesday and see!
  • New Bitesize Training Dates Added for 2021
  • New Groups/Lists and Data Views Bitesize Training Date Added!

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