My User restrictions; Reporting zoom call

Update to ‘My User’ restrictions on activity records We’ve updated Lamplight to make it clearer how Lamplight restricts access to activity records when you’re using the ‘my user’ restriction on profiles. System administrators may want to review global settings > security to check the restrictions. There was previously some ambiguity about whether an activity record …

My User restrictions; Reporting zoom call Read More »

An update – new ‘profile diary’ tab, and templates for printing profile details

We’ve added a couple of new features we wanted to tell you about – profile diary tabs and templates for printing profile details. You may have noticed a new ‘Profile diary’ tab has appeared in the last week. This is something we’ve added so that you can find a person’s appointments easily in diary format. …

An update – new ‘profile diary’ tab, and templates for printing profile details Read More »

Update to tasks / messages

We’ve reworked the way tasks (or messages) are handled behind the scenes in Lamplight, which has allowed us to make some small improvements: – On the diary you’ll see incomplete tasks have a small tick box on them. Tick this and the task will be updated with todays date and shown as complete.– On the …

Update to tasks / messages Read More »

Improvements to reporting and groups

We’ve improved the reporting on custom fields and made it more consistent. All non-free-text custom field types can now be used in report filters and row/column grouping. There are some additions to grouping on cases (your terminology may vary) too. You can now create auto groups based on whether a case was open during a …

Improvements to reporting and groups Read More »

Support over the summer

We’ve been exceptionally busy recently and to help us make sure we respond to everyone fairly and promptly we will, for the time being, only be offering support by email. If you do have a query please email hello@lamplightdb.co.uk with as much detail as possible (but please, no personally identifiable information) and we’ll respond promptly. …

Support over the summer Read More »

Twitter, Blackbaud and Liam Fox… some thoughts on security and Lamplight

There have been some notable security incidents reported in the past week or two (though they happened a while back): apparently Russian hackers got into Liam Fox’s personal email and found confidential papers there; someone got into Twitter’s back-end systems and from there tweeted a scam from some very high profile accounts; and Blackbaud admitted …

Twitter, Blackbaud and Liam Fox… some thoughts on security and Lamplight Read More »

New ‘Saving’ Notification

We’ve recently added a new notification which appears as a pink box at the bottom of your screen when a record is being saved. This is a small enhancement designed to show you what’s going on—and it’s more informative than the whirring wheel! It will tell you when your record is saving, and once saving …

New ‘Saving’ Notification Read More »