Customer updates

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The News Is Moving

Yes that’s right. No more messages here. Inside your system we can only show you messages you need to see. We can translate them into your terminology. And hopefully a bit less easy to miss. Moving date: next week…

System update: address history, Retain Until

This will be one of the last messages we put here on the home page… As you may have seen from our latest newsletter, these messages will soon appear on your home page after you’ve logged in.

This week: Groups / lists and Data Views Level 2 Bitesize training

Want to take your knowledge of groups/lists and data views to the next level? You’ve got the basics but need more? This is for you. There’s still spaces on the bitesize training session next Thursday 29th from 10am – 12. You’ll go deep into some of the advanced topics, creating advanced queries based on activity …

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Lamplight updates 20th June

There have been some updates overnight on the 19th/20th June which have caused problems for some users. We’ve carried out further updates this morning and believe that these are now resolved. We’re sorry for the inconvenience caused. One of the issues was related to some over-zealous application of ‘my user’ restrictions, preventing admins from accessing …

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Small Charity Week – This week!

Small Charity Week is 19th – 23rd June , a week celebrating the massive impact small charities have in our communities, and providing a bunch of resources to support you and your work. There are a ton of free and cheap events through the week – it’s not too late to book on now.

Training News

We send out a training email newsletter every couple of months or so with some top tips, newly released training dates, and information about free training coming up. You can read the latest version and subscribe if you’d like to have it drop straight into your inbox. And did you know you can manage your …

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Bitesize reporting training

Do you need to run reports to identify numbers of new clients or find out those who have seen positive change or which organisations have been referring to you or who hasn’t been turning up for sessions…groups/lists can answer all these questions. Our bitesize training session happening Thursday 18th May from 10-12pm will explore using groups/lists …

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