Customer updates

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System Admin handbook update

Have you discovered our System Administrator’s handbook yet? We have just updated it to include more on lockouts, two factor authentication and merging duplicate profiles. Why not take a look? You can find it here.

System updates

We’ve been working on a series of smaller changes that will hopefully make lives easier: You can use {case_summary_time} in templates on case button templates in global settings. If you link an outcome record to a case, all the other outcomes for that person and date/time will be linked to the same case too. You …

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GDPR system update

GDPR compliance update. We’ve changed the terms used in Lamplight. Previously ‘deleting’ a profile would actually archive it: it would still exist in the background. We have changed the label for this, so it is now ‘archive’, which more accurately reflects what is happening. We have also added the ability to restrict a profile from …

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